Refund Policy
At WDING Templates, we strive to provide high-quality digital products to our customers. Since our products are digital and downloadable, we have a strict no-refund policy. Please review our terms below before making a purchase.
1. No Refunds or Exchanges
All purchases of digital products on WDING Templates are final. We do not offer refunds, returns, or exchanges for any reason, including but not limited to:
- Change of mind
- Accidental purchase
- Failure to read the product description before purchasing
- Incompatibility with your software or device
2. Exceptions & Customer Support
We understand that technical issues may arise. If you encounter any of the following problems, we will work with you to resolve them:
- Corrupt or incomplete file downloads
- Issues accessing purchased files
- Errors in the provided template
If you experience any such issues, please contact us at Contact@weddingtemplates.com with details and supporting screenshots. Our team will review your request and provide assistance.
3. Chargeback & Dispute Policy
Since all sales are final, initiating a chargeback or dispute with your payment provider may result in a suspension of your account and loss of access to purchased products. We encourage you to contact us first to resolve any concerns.
4. Contact Us
For any refund-related inquiries, please reach out to us:
Email: Contact@weddingtemplates.com
30 N Gould St Ste #23984 Sheridan, WY 82801